5

Thank you so much for your review! We strive very hard for a 5 star experience for every customer and are super glad we were able to achieve that for you! Thank you so much for your business!

- London Bridge Auto And Transmission Repair
1

Took my car in for an estimate and was told 1200.00 to replace master cylinder on a 2011 Tucson. Was told the part was 800.00 amd could only be purchased from dealership. I took the car home and found the part the next day at Orielly Auto Parts for 148.00 and took the car to another shop for the installation. Total cost for part and labor was under 450.00 This shop lied to me and tried to scam me into paying outrageous money. Would give zero stars if possible.

Hi James, we are so sorry! We have 5 vendors in our network and Oreilly is not one of them. None of our vendors showed it as an option, and between them all they carry a huge variety of manufacturers. In that case we call the dealer because, when that happens, it is normally is not available aftermarket. The dealers parts are definitely more expensive which is why we choose them upon request or as a last resort. We wish we had found that option for you but we are super glad that our diagnostics was correct, you found a good option, and the repair took care of your concern!! Best of luck!!

- London Bridge Auto And Transmission Repair
5

Thank you M M. We appreciate you taking the time to review our business!

- London Bridge Auto And Transmission Repair
4

Customer service is awesome. Service didn't take long at all. Only thing I disliked is the pricing; very expensive.

Hi Faye, thank you so much for your review! We most often hear that we have extremely reasonable pricing. However, we would love for you to give us a call and hear your feedback so that we can improve our business because we strive for nothing less than 5 stars! Thank you again!!

- London Bridge Auto And Transmission Repair
5

The guys at LBAT are awesome. They are the ONLY reason I've been able to keep my 1996 Toyota 4Runner on the road. They're always friendly, always willing to explain repairs to me, and offer the best way to break down a large, expensive repair into smaller, more manageable repairs my budget can handle. I never feel like they're trying to rip me off...unlike other repair shops.

5

Great customer service and fast and expert repairs. Will be using them for all our automotive repairs.

5

Honest company that will treat you right and get you back on the road! Extremely knowledgeable and friendly, super glad I took my vehicle here for a diagnostic check and second opinion. I will take my vehicles back here for maintenance and repair in the future.

5

London Bridge auto and transmission is the most integral auto shop I've worked with in the Hampton Roads area. The staff are personable and show the same amount of genuine care for their clients as well as quality of work done on their vehicles. I highly recommend them and won't take my vehicle anywhere else.

5

TYLER IS DA MAN!!! He did way more than under-promise and over-deliver. He was very transparent from beginning to end providing explanation and keeping me informed of everything. He got my engine replaced, installed, and back to me before the estimated time. Tyler went waaaay above and above installing a battery for me and taking care of a few other minor things that definitely were not in the scope of the work of my engine replacement but he took care of them anyway. Again...TYLER IS DA MAN!!! Thanks Bro! If you need engine or transmission work, don't wait or hesitate. They'll get 'er done!!!

Thank you Mr Windfield for your thoughtful words! We try very hard to make what can be a difficult experience as pleasant and easy going as possible. We are glad that you had a wonderful experience and are truly grateful for your business!

- London Bridge Auto And Transmission Repair
5

Excellent communication and customer service! I would recommend them to anyone.

Thank you Andrea! We greatly appreciate the kind words and your business!

- London Bridge Auto And Transmission Repair
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