I came here about two weeks ago for a squealing noise coming from the front of my car. I realized after I had set the appointment, that I also needed my inspection done as well. They accommodated me and found the source of the issue through the inspection. Turns out I needed new brake pads and rotors. They changed them and had my car to me promptly that evening. Over the course of the next two weeks my car was shuddering and making grinding noises. So I called Tyler the service manager and voiced my concerns. Dispute being overwhelmed with 30 cars on his list of to do’s, Tyler quickly got my car into the shop for an assessment within 24 hours. Tyler and his team found that the original parts that they had ordered and installed were warped so they decided to install a brand new set of brake pads and rotors free of charge for me and fixed the issue I was having with a smile. To say that I am happy with the service that I received here is an understatement. From the service manager, to the mechanics, to the overall vibe of the shop, everything was excellent and above par. The receptionist, Brittany, was also a delight throughout the entire process. Thanks yall. I will be back in the future for all of my service needs.
Thank you Brittany! It isn't often that we have an issue with new parts but occasionally it does happen. Thank you for letting us know, giving us the opportunity to get it taken care of for you and being so kind and understanding during the process!! We greatly appreciate your business and your review and we are so glad to have you as a customer!!
- London Bridge Auto And Transmission Repair