5

Really appreciated my experience here. The staff were fast, professional, and thorough with my inspection. And honestly, as a woman, I don't always feel comfortable walking into auto shops. Here I never felt talked down to or upsold and will go back as long as I’m living in the area. Highly recommend if you want a shop that treats you with respect.

Thank you so much for taking the time to share your kind words, Sara. We're thrilled to hear that you had a positive experience with our team and that you felt respected and comfortable here. We pride ourselves on providing honest, professional service to all our customers, and we look forward to seeing you again whenever you need us. We truly appreciate your recommendation!

- London Bridge Auto And Transmission Repair
5

Very responsive and extremely friendly. Communication was great and service was delivered as promised. Highly recommend.

Thank you so much for taking the time to leave this wonderful review, DeAngelo! We truly appreciate your kind words about our team's responsiveness and communication. It was a pleasure working with you, and we appreciate your business very much. Thanks for the recommendation!

- London Bridge Auto And Transmission Repair
5

Good experience and good service. I’ve been going to the auto shop for couple years now and I highly recommend them and refer them to family and friends.

5

had my car towed from North Carolina to London Bridge.. The driver stated the team was friendly and helpful.I always use London Bridge but was nice to hear that from the driver. They seemed to knoe exactly wht the issue was and completed a thorough and timely service. I take my vehicles to them ,because the are trustworthy and honest on repairs large and small.. The warm smiles as you enter makes it feel like I'm leaving my cars with family or friends.And its been that way for a long long time..Thanks again for everything.Mr Lee

5

Thank you so much for taking the time to leave us a review, Ashley! We truly appreciate your business and look forward to seeing you again.

- London Bridge Auto And Transmission Repair
5

Great customer service!

Thank you so much for taking the time to leave us a positive review, Wanda! We truly appreciate your kind words and are glad we could provide you with great service. We greatly appreciate your business and the opportunity!

- London Bridge Auto And Transmission Repair
5

Thank you for taking the time to leave us a review, Laurie! We appreciate your business and hope to help you again.

- London Bridge Auto And Transmission Repair
1

Poor communication and very unprofessional.

We understand and appreciate your frustration, especially given the circumstances with your vehicle. However, your vehicle was never brought to our shop, and no work was performed by us. When you contacted us, we attempted to clarify the details of the situation, but the conversation became difficult. At that point, we determined that we were not the right fit to move forward and communicated that respectfully. We wish you the best and hope you’re able to get your vehicle situation resolved soon.

- London Bridge Auto And Transmission Repair
1

Very unprofessional

Hi Chris, we’re sorry to hear that you felt your experience was unprofessional. We take feedback like this very seriously and always want our customers to have a positive experience. However, this was never brought to our attention during your visit, so we were not given the opportunity to address any concerns at the time. We would appreciate the opportunity to better understand what happened and see how we can address your concerns. Please feel free to contact us directly so we can discuss your experience.

- London Bridge Auto And Transmission Repair
5

Excellent service. Narrowed down the problem fixed the same day

Thank you so much for the positive feedback, John! We're glad we could quickly identify and resolve your issue on the same day. We appreciate your business and look forward to helping you again.

- London Bridge Auto And Transmission Repair
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London Bridge Auto And Transmission Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call London Bridge Auto And Transmission Repair (757) 226-9084 if you have any issues in accessing any area of our website.