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I've been trying to get them to fix my transmission that they worked on last year. I've brought it in twice and both times they said nothing is wrong with it. It's making a loud grinding noise and they say they can't hear it! I'm going to take it somewhere else to get fixed and sue them for not doing the work right the first time and then denying it is not working correctly.

Hi Frank, I can certainly hear and understand your frustration and for that we are truly very sorry! The transmission is definitely still under warranty and I have no problem at all redoing the job. We just haven't gotten the transmission to act up in the short amount of time that we have had with the truck because it is an intermittent issue. We just ask that you can drop it off with us for a little bit so that we have some time to try to get it to act up so that we know what we are trying to fix. Due to your concerns I am more than happy to extend the warranty on the transmission, at no cost, for another full year so that you can have better piece of mind. You have my word that we will get it taken care of for you so that annoying grinding sound you are hearing will be a thing of the past. We just would like to have some time with it so that we can be certain of where it is coming from and what might be causing it. Again, I have no problem rebuilding the transmission even if it is to just see if that is the problem, if that is what you would like us to do. Please give us a call or feel free to drop it off with us at your convenience and give us a little time to try to identify it and get it sorted out for you. We sincerely apologize that we haven't gotten it right away for you, sometimes the intermittent concerns can take a little more time. But we are here to get it fixed for you if you will allow us.

- London Bridge Auto And Transmission Repair
5

London Bridge Auto and transmission repair are very honest. We have repairs that we need done but found out that car would be covered under warranty and they were perfectly OK and said that’s the best deal for the time. I will definitely be going back to them in future when services are needed on my cars.

Thank you very much Chuck! We are happy that the repairs were covered under warranty for you and we greatly appreciate the opportunity to work on your vehicles!!

- London Bridge Auto And Transmission Repair
5

Was told by Ford it isn’t worth fixing. Well London Bridge Auto fixed it for a darn good price. My goto people for my older vehicles.

Thank you Mike! It is our pleasure working on your older vehicles and we are glad that everything went well with your repairs! We greatly appreciate your business!!

- London Bridge Auto And Transmission Repair
5

This was the first time taking my truck for service at London Bridge Auto & Transmission Repair but it won't be the last. Great customer service and communication, they fixed the issue quickly and the price was very fair and reasonable. Highly recommend!

Thank you so very much Don! It is our pleasure working on your vehicle. We are grateful for your business and we truly appreciate you giving us the opportunity!!

- London Bridge Auto And Transmission Repair
5

Quick, easy and good work with a good military discount!

Thank you Roger! We are very appreciative of your business and grateful that you gave us the opportunity!

- London Bridge Auto And Transmission Repair
5

Thank you Victoria! We greatly appreciate your business and your review!!

- London Bridge Auto And Transmission Repair
5

Amazing team!!!! 10 stars!

5

Informative, prompt, A/C work done properly on my Subaru. Reasonable. A former mechanic with my own shop in Texas, I appreciate a conscientious, well run place. Recommended!

Thank you so much Michael! It is our pleasure working on your vehicle and we are so glad that you chose to give us a try because we truly appreciate your business!!

- London Bridge Auto And Transmission Repair
5

Hands down best car shop around! Don’t argue with me argue with someone else! Their communication, work, knowledge, and understanding is top notch! And they don’t overcharge like other dealerships!

Thank you so much Morgan! We appreciate your kind words and you giving us the opportunity to work on your vehicle!!!

- London Bridge Auto And Transmission Repair
5

This is my second time bringing my vehicle to this shop and both times, the work done has been wonderful!

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